How One Company Used Their Fans To Fund An "Impossible" Idea

Ever wish your consumers would fund your ideas?Zenescope did, and it looks like it's working! With a combination of fan loyalty, an interesting product and exciting incentives, Zenescope has raised $20,000 in less than 72 hours! 

• The Challenge

Some quick background: even though fairy tales are extremely popular at the moment with Once Upon a Time, Grimm, and the Snow White movies coming out this year, Hollywood decided there was no room for an animated series. Zenescope - one of the top independent comic book and graphic novel publishers in the world - disagrees, and so do their fans. With the support of Kickstarter (the world's largest online funding platform for creative projects), they've teamed up to create a 46-day campaign between March 16th and May 1st to raise $175,000 towards the creation of the Grimm Fairy Tales: Animated Series.

With a tough goal to meet and no backup funding, Zenescope must rely completely on their fans to not only pledge money but to spread their message. Now that's fan loyalty...and company trust. And what’s the best part about this campaign? The fans actually WANT to donate!


So, how did they do it? How has Zenescope tapped into their loyal fanbase to generate funds for a project that is, at this point, merely a POSSIBILITY?  

How'd they do it?

Zenescope has a very niche segment in the market, attracting not just comic book enthusiasts, but also the devoted fans that specifically want to support independent companies. It's allowed them to create a strong and personal relationship with their fans, which is key to their success with this project. Crowdsourcing like this only works when you have a well-established relationship with your customers - one that’s strongly focused on trust and open communication (kind of like a healthy marriage).

Larger companies with a broader fan base may have a more difficult time gaining and maintaining this type of dedicated support. When operating on a massive scale, it isn’t as easy to relate and communicate with your target market on an individual level – though social media is certainly making it more possible. Larger consumer bases with less loyalty to the brand are more likely to interact with a company because of offers, cost, location, and not because of personal connection. 

Zenescope, on the other hand, has done a great job of connecting with their fans and not only listening to them but also responding and adapting to their collective feedback. They allowed their followers to feel like a part of the team and by taking their advice and sharing behind the scenes material, they were able to lean on them for support when the need arose.

Thanks to a combination of blogger outreach and posts by Zenescope, as well as articles on comic news sources, they were able to quickly spread the word amongst their key communities and influencers. They also reached out to their Facebook and Twitter communities to connect with and inform their loyal fans who quickly responded with startling support. After only a few days, they had made significant process. Using targeted incentives, open communication and a common goal to bring these fairy tales to life, Zenescope had received over $20,000 from less than 200 supporters. 

They didn’t stop there. Following some fan suggestions, they created an HTML widget that can be posted on the sidebar of any personal blog. It created awareness and linked to a pledge page. Talk about ROI; the time they put into this small web app will be rewarded with increased share-ability and more media/blogger exposure. It also simplified the donation process, which is a key to successful fundraising. After all, the easier it is for a potential supporter to donate, the more likely they are to pledge.

The word was spread, the fans were excited and Zenescope is that much closer to bringing their fairy tale to life. Anything’s a possibility when you have a tribe of believers supporting your brand. Could your company benefit from crowdsourced fundraising? Is your fan base loyal enough to help push your business forward? 

- @mandamwright 

also published on Fuse Marketing Group's FUZZ Blog